DynaMed Current Status: Normal

EBSCO will be performing routine maintenance on the CINAHL Education Platform on Monday, October 21, from 8am CT -- 12pm CT. During this time, users will be unable to access the learning modules and will be shown a maintenance status page. CINAHL's full text articles will remain available.

EBSCO will perform scheduled maintenance on Saturday, March 2nd, starting at 9:00 AM EST (2:00 PM UTC) and it is expected to be completed by 3:00 PM EST (8 PM UTC).

As of 7:30pm CT, service to EBSCO products has been restored. No further issues are being reported.

As of 4:47pm CT, EBSCO reports an outage / service degradation impacting primarily Dynamed and their research databases. Access is intermittent, and may be prevented by this outage. The vendor is aware of the issue and are working on a resolution at this time. There is no current ETA for a resolution to this issue. We appreciate your patience.

EBSCO will be performing scheduled maintenance from 6am until 6:30am ET on Thursday, June 29th, 2023. During this maintenance individual user accounts will be unavailable. Because they are directly tied to user accounts, the following features will be unavailable in all EBSCO databases/interfaces as well:

• Session Folders/Custom Folders
• Search and journal alerts
• Saved searches
• Saved persistent links
• eBook checkouts and holds
• Saved preferences
• Important notes (Nursing Reference Center Plus only)

Chamberlain students will still be able to access EBSCO-provided full texts during the maintenance period.

As of 3:30PM Central on August 22, 2022, access to Dynamed has been restored and the service is functioning normally. We appreciate your patience!

As of 1:00PM Central on August 22, 2022, the Dynamed database is currently offline. The vendor has been notified, and is working on a resolution.

As Dynamed is completely inaccessible currently, please wait until the outage notice has been removed before trying to access it again.

Apologies for the downtime!

As of 7:30 PM central on July 28, 2022, Dynamed and all other EBSCO products have return to normal service. We appreciate your patience.

As of 5:15PM Central on July 28, 2022, Dynamed and several other EBSCO services are experiencing intermittent errors and connection issues that may prevent access to resources. At the time of this posting, the vendor has not provided an ETA for restoration of normal service.

If you encounter error messages attempting to access Dynamed or other EBSCO services, please wait a few minutes and try again. We apologize for the disruption.

As of 7:48 PM on December 7, 2021, EBSCO reports all impacted services have returned to normal operation after today’s extended outage. We appreciate your patience!

As of 11:30AM on December 7, 2021, EBSCO's previously-reported service disruption has expanded to include multiple EBSCO products, including Dynamed, eBooks, Micromedex, and the search system. They are aware of the problem, and are working on a resolution at this time. We apologize for the downtime.

As of 10:25AM on December 7, 2021 (a date which will live in infamy) EBSCO are reporting that their platform is experiencing a widespread outage that prevents users from accessing or downloading eBooks. This does not impact other eBook platforms (ProQuest, AccessMedicine, etc.) -- only EBSCO's eBook platform is unavailable. 

The vendor has identified the cause, and are working toward a resolution. We do not, currently, have an ETA for when they'll be back up. 

As of 5:24PM on 11/8/2021, EBSCO is reporting all systems have returned to normal functioning. We appreciate your patience with this vendor’s ongoing problems, 

As of 8:20AM on 11/8/2021, today's EBSCO outage has now expanded to include their research databases. If you experiencing slow connections, errors, or an inability to access articles, we apologize for the disruption -- please know that the vendor is working to resolve this as quickly as they can.

As of 7:30AM on 11/8/2021, EBSCO has been experiencing a series of outages and service disruptions. Those disruptions have now expanded to include both EBSCO's Ebooks platform or Dynamed -- neither of which are reliably available at this time. We The vendor is aware of the situation, and working toward a resolution, but we don't have an ETA for when things will be back to normal. We apologize for the disruption to normal services.

As of 10:00 AM CT on 8/22/2021, links to EBSCO-hosted articles are functional again and sources can be accessed via the main search system. On behalf of the vendor, we apologize for the downtime.

As of 1:00PM Central Time, EBSCO is reporting an outage impacting all links from the library's search system to articles hosted in EBSCO databases (CINAHL with Full Text, Business Source Complete, Academic Search Complete, etc.). At this time, articles from those sources are not available via the search tools on the library homepage.

The databases themselves are not impacted, however. If you find an article via the search tools on the library homepage that you would like to access, copy the title of the article, and paste it into the search field in the appropriate EBSCO databse. All of our databases are accessible from the "Databases A to Z" cluster on the bottom-left of the library homepage.

The vendor is aware of the problem, and are working on a resolution at this time. However, they do not have an ETA for when service will be restored. We appreciate your patience. 

As of 11:00 AM on 3/27/2021, Full Text Finder links in EBSCO discovery interfaces (the "Search Everything" tab, CINAHL, etc.) have returned to service, and are functioning normally. On behalf of the vendor, we apologize for the downtime.

As of 3:30PM Central on March 25, 2021, the Full Text Finder tool in the "Search Everything" tab and other EBSCO systems is unavailable, and returning errors. Links labeled "PDF Full Text" and "HTML Full Text" do not appear to be impacted. If you encounter the error, please try your search again in the "Search Articles" tab, as that system is not impacted by the outage. The vendor is aware of the issue, and working on a resolution, however there is no ETA currently for a return to service. We apologize for the downtime.

As of 12:45P on March 8, 2021, EBSCO reports all systems have returned to normal. 

As of 10:30AM on March 8, 2021, EBSCO services, including CINAHL and the search system powering the "Search Everything" tab are experiencing a disruption that may cause slow responses, and error messages. The vendor is aware of the problem, and are working toward a resolution. We do not have an ETA for full restoration of service. While this notice is in place, please use the "Search Articles" tab, or search directly in any non-EBSCO database. We appreciate your patience.

As of 6:00AM on February 18, 2021, EBSCO is reporting the issue with the Full Text Finder tool has been resolved. Testing indicates all systems have returned to service, and are operating normally. Thank you for your patience.

As of 6:50PM on February 17, 2021, the "Full Text Finder" tool in EBSCO databases (including the "Search Everything" tab) is returning an unspecified "application error" which is preventing access to articles. Please use the "Search Articles" tab while this outage is ongoing. The vendor is aware of the issue, and are working on a resolution. Thank you for your patience.

As of 2:20PM on 2/10/2021, EBSCO is reporting that this morning's outage has been resolved, and services have returned to normal. As always, we appreciate your patience with these vendor outages.

As of 8:45AM Central on 2/10/2021, EBSCO services are experiencing an unscheduled outage impacting student access to CINAHL, the "Search Everything" tab, and other EBSCO tools. The vendor is aware of the issue, and are actively investigating -- though, there is no ETA for full restoration of service at this time. Please use the "Search Articles" tab to start your research for the time being, or search directly in non-EBSCO databases. We appreciate your patience.

The outage at the vendor has been resolved.

As of 2:27 PM on Friday, January 29th, 2021, EBSCO systems, including CINAHL and the "Search Everything" tab are experiencing problems preventing students from completing searches. The vendor is aware of the problem, it is actively working on a resolution at this time. We do not have an ETA for a full return to service. The "Search Articles" tab, as well as non-EBSCO databases like ProQuest Nursing and Allied Health, are not impacted by this outage -- please continue to use these alternatives until the outage is resolved. We appreciate your patience.

As of 10:00AM on December 17, 2020, search systems have returned to normal service following a network disruption caused by the ongoing weather event in the northeast. We apologize for any inconvenience.

This issue has been resolved by the vendor, and stemmed from problems related to their process for indexing (identifying and mapping) the resources held by our library. The library team have conducted extensive testing to ensure that library systems have returned to normal functioning, and we are currently satisfied that things should remain stable. We apologize for the extended disruption in service, and have expressed our concerns about repeated downtime to the vendor. 

EBSCO/Search Everything is experiencing intermittent issues with full text access. The vendor is aware of these issues and are investigating. If you experience problems with accessing the full text of resources, please use the Search Articles tab instead. We apologize for the inconvenience.

EBSCO's scheduled maintenance cycle has completed. Thank you for your patience!

Today, September 23, 2020, from 10:30 AM Central through 7:00 PM Central, EBSCO will be conducting maintenance which may result in slowness, errors, and disconnections when attempting to use the "Full Text Finder" tool in the "Everything" tab, CINAHL, and other EBSCO products. If you encounter errors with the Full Text Finder, please wait and try again -- the links should eventually work. We apologize for any difficulty accessing materials in the library today. Please feel free to use the "Articles" tab as an alternative, as you may experience fewer errors.

As of 11:45 AM Central on September 22, 2020, EBSCO reports this morning's service disruption has been resolved. We apologize for the inconvenience!

As of 10:00 AM Central on September 22, 2020, EBSCO services -- which power CINAHL, and the "Everything" tab among other services -- are once again experiencing slowdowns, disconnections, and errors. The vendor is aware the problem, and are working to resolve it. Please continue to use the "Articles" tab for the time being, as you will experience fewer errors. We sincerely apologize for the difficulty with this vendor. 

EBSCO reports the issue impacting the Full Text Finder links in CINAHL and other search systems has been resolved. We apologize again for the downtime. 

As of 4:25PM Central on 9/18/2020 the Full Text Finder tool in the "Everything" tab, CINAHL, and other EBSCO services is non-functional, and returning an "Application Error" page. We are investigating at this time, but the problem appears to be at the vendor. Please use the "Articles" tab as an alternative while this issue is ongoing. We apologize for the inconvenience!

EBSCO reports the issue affecting their search systems has been resolved. We apologize for any inconvenience.

As of 9:30 AM Central, the search system powering the "Everything" tab, as well as CINAHL and other EBSCO products is experiencing slowdowns, disconnections, and errors. The vendor is aware of the problem, and working on a resolution. We do not currently have an ETA for full restoration of service. Please use the "Articles" tab as an alternative until the problem is resolved.

EBSCO reports, and the library has confirmed, that the issue with the Full Text Finder and Publication Finder tools has been resolved.

As of 8:30 AM on September 9, 2020, EBSCO is reporting an issue with the Full Text Finder and Publication Finder tools which is causing users to encounter an error message reading "Application Error". Currently this error is impacting all Full Text Finder links in the library, including those in CINAHL and the "Everything" tab. The "Articles" tab is unaffected -- please use that search system while we work to resolve this issue with the vendor. We sincerely apologize for the downtime!

As of 9:00PM Central on 6/23/2020, the vendor issue causing the connection issues in CINAHL, the "Everything" tab, and other EBSCO services has been resolved. 

As of 11:00AM on 6/23/20, EBSCO/Search Everything is experiencing connection issues. Library users may receive "connection refused" errors when trying to do a search from the Search Everything tab on the library homepage. The vendor is aware of the issue and is investigating. We apologize for the inconvenience. 

Currently, the Articles tab, the Search eBooks tab and the Videos tab are not working. Please use the Search Everything tab or go directly into the databases to do a library search. The librarians will be available on chat to help at 1pm Central Time.

As of 7:00PM on 5/7/2020, the EBSCO Discovery outage has been resolved, and systems have returned to normal. We apologize for the inconvenience. 

As of 6:30PM Central on 5/7/2020, EBSCO services are still unavailable. The "Everything" tab has been removed from the library homepage to prevent confusion. The "Articles" tab continues to operate normally. CINAHL and Medline Plus are affected by this outage, and are offline at this time. This outage appears to be nation-wide, rather than isolated to Chamberlain University. We do not have an ETA from the vendor for resolution of service. 

As of 3:30PM on 5/7/2020, EBSCO Customer Support has received reports of an issue with EBSCO Discovery Service, EBSCOhost and HLM. EBSCO Discovery Servcie is the search system behind the "Everything" tab, as well as CINAHL and other EBSCO databases. Users may encounter difficulties searching using the "Everything" tab, or accessing certain articles or ebooks. We do not have an ETA for a resolution at this time.

 EBSCO reported problem resolved

EBSCO Customer Support has received reports of an issue with loading EDS and EBSCOhost. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Time posted: Mar 20, 20:22 UTC

EBSCO Customer Support has received reports of an issue with loading EDS and EBSCOhost. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Time posted

Mar 20, 20:22 UTC

Time posted - Jan 29, 17:19 UTC 

EBSCO Customer Support has received reports of an issue with multiple EBSCO interfaces. Our engineering teams are currently investigating the issue and we will update this page when more information is available.