Document Delivery

Who is eligible?

All current Chamberlain students, faculty, and colleagues are eligible to use the document delivery service. Adjunct Faculty requests will require approval of the program dean or another supervisor before the request is processed. Alumni are not eligible for the service. 

How long does it take to get an article?

Requests are processed M-F during business hours and requested articles may take up to 5 business days to be received.

What type of materials can be ordered?

Only scholarly research articles for assignments or Chamberlain-sponsored research/projects will be requested.

Items that cannot be ordered include:

• Articles that will only be used for discussion posts
• Conference abstracts, editorials, and non-research articles
• Print and media items, like Books, CDs, and DVDs/Blu-Rays

Please note that all articles requested may not be available for us to purchase.

How many articles can be requested?

• No more than 5 articles per day
• No more than 10 articles per user in a calendar year. If additional articles are needed, faculty or program dean approval will be required. 

Limitations

•  A Chamberlain email address is required.
• The maximum cost for a single article request is set to $45. We can order articles that exceed this cost on a case by case basis. The ordering of these articles will count for two toward the total of the 10 articles allowed per calendar year.
• Articles are ordered for the sole use of the patron and are not to be redistributed or included in courses.
• Faculty request costs will be charged back to the requestor's program, so approval of the program dean or another supervisor is required.